Privacy Policy

Zoya Ratner Consulting LLC
Website: www.zoyaratner.com
Effective Date: July 18, 2026

Privacy Policy

Zoya Ratner Consulting LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website, www.zoyaratner.com (“Website”).

This Privacy Policy explains how we collect, use, store, protect, and manage information collected through our Website and related services.

  1. Information We Collect

Information You Voluntarily Provide

We may collect information that you choose to provide, including:

  • Name
  • Email address
  • Phone number
  • Mobile phone number
  • Company name
  • Job title
  • Information submitted through contact forms
  • Information provided during consultations
  • Information submitted through scheduling forms
  • Information related to service inquiries

Information Collected Automatically

When you visit our Website, we may automatically collect certain information, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website pages viewed
  • Referring website
  • Time and date of visits
  • Website usage data

Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Improve Website functionality
  • Analyze Website performance
  • Understand visitor interactions
  • Enhance user experience

You may choose to disable cookies through your browser settings; however, some Website features may not function properly.

  1. How We Use Your Information

We use information collected through our Website to:

  • Respond to inquiries and requests
  • Communicate regarding consulting services
  • Schedule appointments and consultations
  • Deliver requested services
  • Provide customer support
  • Send service-related communications
  • Improve Website functionality and user experience
  • Maintain Website security
  • Comply with legal obligations
  • Communicate with you via email, phone, or text message regarding requested services, appointments, support, and business-related communications

We will only use your information for legitimate business purposes consistent with this Privacy Policy.

  1. SMS Communications and Consent

If you provide your mobile phone number and expressly consent to receive text messages from Zoya Ratner Consulting LLC, we may send communications related to:

  • Appointment scheduling and reminders
  • Service updates
  • Responses to inquiries
  • Client support communications
  • Business-related notifications

Message frequency varies.

Message and data rates may apply.

You may opt out at any time by replying STOP to any text message.

You may request assistance by replying HELP.

Providing consent to receive text messages is not a condition of purchasing services.

  1. Information Sharing Policy

Zoya Ratner Consulting LLC does not sell, rent, lease, trade, transfer, disclose, or share personal information, lead information, prospect information, client information, or website visitor information with third parties or affiliates for marketing, advertising, lead generation, or promotional purposes.

We do not sell personal information under any circumstances.

We do not share lead information with affiliates or third parties for their independent business, marketing, or advertising activities.

We may use carefully selected service providers and subcontractors to support business operations, including:

  • Website hosting providers
  • Customer service providers
  • Scheduling and calendar platforms
  • Email communication providers
  • Technology support providers
  • Analytics providers

These service providers may only access information necessary to perform services on our behalf and may not use your information for their own marketing or promotional purposes.

Information may be disclosed only when:

  • Required by law
  • Required to comply with legal process
  • Necessary to protect our legal rights
  • Necessary to protect the safety or security of our clients, visitors, or business operations

Mobile Information Privacy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

  1. Data Retention

We retain personal information only for as long as necessary to:

  • Respond to inquiries
  • Deliver services
  • Fulfill contractual obligations
  • Comply with legal and regulatory requirements
  • Resolve disputes
  • Enforce our agreements

When information is no longer required, it is securely deleted or anonymized.

  1. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

  1. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of information
  • Object to certain processing activities
  • Withdraw consent where applicable

Requests may be submitted using the contact information listed below.

  1. Third-Party Websites

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites.

Visitors should review the privacy policies of any third-party sites they visit.

  1. Children’s Privacy

This Website is intended for individuals who are at least 18 years old.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that personal information has been collected from a child under 13, we will take reasonable steps to delete such information.

  1. International Users

If you access this Website from outside of the United States, you understand and agree that your information may be transferred to and processed in the United States.

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any updates will be posted on this page with a revised Effective Date.

Your continued use of the Website after changes are posted constitutes acceptance of the updated Privacy Policy.

  1. Contact Information

Zoya Ratner Consulting LLC
Website: www.zoyaratner.com
Email: info@zoyaratner.com

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us using the information above.

SMS Consent Notice

By providing your mobile phone number and opting in to receive text messages, you consent to receive business-related communications from Zoya Ratner Consulting LLC. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP, or obtain assistance by replying HELP.

We do not sell, rent, lease, share, or disclose SMS opt-in information, text messaging consent data, or mobile numbers to third parties or affiliates for marketing or promotional purposes.